Your Guide To Logging a Ticket for a Quick Turnaround...
When you have a problem with your website or if you want something improved…
You need to know it can be done without entering into a back and forth email exchange.
From the view of the support person, they need to understand 100% what the issue or improvement is and what you need before they can get started.
Wouldn’t it be nice if each request was solved within the first request? Just imagine the time saved!
We’ve designed the following tickets to capture the most important information so our support team has the best chance of turning your ticket around as fast as possible!